FAQ
Account and login
How do I log in to my myTrudy account?
To log in, simply go to the Login page and enter your credentials. Follow the prompts to complete the process.
How do I reset my password?
To reset your password if you are already logged in, follow these steps.
- Click on the Profile icon in the upper right-hand corner and choose Account settings.
- Click on Reset next to your password.
- Follow the on-screen instructions to reset your password.
To reset your password if you are not logged in, follow these steps.
- From the home page, click Login in the navigation bar.
- Click on Forgot password?.
- Follow the instructions on the screen to reset your password.
Customer support and troubleshooting
How do I contact customer support?
You can contact our customer support team anytime by visiting our Help Center and create a support request.
What should I do if I encounter an error?
If you encounter an error, try refreshing the page or clearing your browser's cache. If the problem persists, please visit our Help Center and create a support request with a screenshot of the error and a brief description, and we'll assist you as soon as possible.
Don't see your question above? Visit our Help Center and create a support request.