To log in, simply go to the Login page and enter your credentials. Follow the prompts to complete the process.

To reset your password if you are already logged in, follow these steps.

1. Click on the Profile icon in the upper right-hand corner and choose Account settings.

2. Click on Reset next to your password.

3. Follow the on-screen instructions to reset your password.

To reset your password if you are not logged in, follow these steps.

1. From the home page, click Login in the navigation bar.

2. Click on Forgot password?.

3. Follow the instructions on the screen to reset your password.

We offer two pricing plans to help you get the most out of your job search:

Free plan - $0/month
Great for getting started! It includes:

• Science-backed personality insights
• Your top 10 best-fit career matches
• A shareable public profile

myTrudy Pro - $24.90/month
Unlocks everything in the Free plan, plus:

• Personalized career match scores and insights
• Career paths for pivots, promotions, and more
• A customized map to every career
• Salary booster calculator
• Unlimited resumes and cover letters tailored to each job
• In-demand skills recommendations
• ATS-optimized resume templates
• Access to a job board with active listings and personalized fit insights (coming soon!)

To cancel your subscription, follow these steps.

1. Click on the Profile icon in the upper right-hand corner and choose Subscription.

2. Click on Cancel subscription in red.

3. Follow the on-screen instructions to cancel your subscription.

When you signed up for myTrudy Pro, you agreed to a monthly subscription at $24.90/month. This is a recurring charge that continues unless canceled.

You can cancel at any time to avoid future charges, and you won’t be billed for the next cycle.

No, you will not lose any of the documents you've created if you cancel your subscription. You can still log in and access all the documents you have already created. However, you won't be able to create new documents until you renew your subscription.

No, you will not lose any of the documents you've created if your subscription lapses. You can still log in and access all the documents you have already created. However, you won't be able to create new documents until you renew your subscription.

We ensure that your materials are retained and accessible to you, so you can resume full service seamlessly once you renew.

To add or update your payment details, follow these steps.

1. Log in to your account.
2. Click on the Profile icon in the upper right-hand corner and choose Payment.

3. If no payment information has been added, click on Add payment method.

4. If you want to update existing payment details, click on Update payment details.

5. Add a valid payment card and click Save

Yes! When you refer 3 friends who sign up for myTrudy and create their first resume with your link, you'll get a free month of unlimited documents and they'll get 20% off their subscription!

To refer your friends, follow these steps.

1. Log in to your account.
2. Click on the Profile icon in the upper right-hand corner and choose Invite friends.
3. Click Copy link to copy your unique URL.
4. Share the link with your friends.

If you are not satisfied with your purchase, you can request a refund to your original payment method up to 24 hours after your free trial ends.

Note that canceling your subscription stops billing but does not automatically trigger a refund.

To request a refund, please email us at support@mytrudy.com with the following information:

• Reason for cancelation
• Email associated with the account where the payment was made

If you received a failed payment notice, you have two options:

1. Continue using myTrudy: To keep your subscription active, follow these steps to update your payment information.
1. Log in to your account.
2. Click on the grey circle labeled Profile in the upper right-hand corner and choose Payment.
3. Click on Update payment details.
4. Add a valid payment card details and click Save changes.


2. Cancel your subscription: If you no longer wish to use myTrudy, follow these steps to cancel your subscription.
1. Click on the grey circle labeled Profile in the upper right-hand corner and choose Subscription.
2. Click on Cancel plan in red.
3. Follow the on-screen instructions to confirm the cancellation.

Yes! You’ll continue to have full access to everything included in your current subscription. When your current term ends, you’ll automatically transition to a monthly myTrudy Pro plan at $24.90/month—and you’ll continue to have full access to all our tools and features. You’ll see this change reflected on your next renewal.

If you have any questions, please visit our Help Center and create a support request.

Yes! At myTrudy, we prioritize the security and privacy of your data. We employ advanced security measures to ensure that your information is protected against unauthorized access, alteration, and misuse.

For detailed information about how we handle and protect your data, please refer to our Terms of Use and Privacy Policy.

You can contact our customer support team anytime by visiting our Help Center and create a support request.

If you encounter an error, try refreshing the page or clearing your browser's cache. If the problem persists, please visit our Help Center and create a support request with a screenshot of the error and a brief description, and we'll assist you as soon as possible.